Refund policy

We believe that you will love our work. Upon receipt of your new piece of furniture, please check it closely and immediately notify us of any issues.

  • If the product is not what was featured in our online store or what you had specified in your order, Union Wood Co considers requests for refunds on items for up to seven days after receipt of delivery.
  • In order to be accepted as a return, the item must be unused and in the same condition that you received it.
  • Returns are not accepted on custom orders.
  • The customer is responsible for return packaging and shipping costs, unless the piece was damaged during transport.
  • Items damaged during shipping must be declared within 48 hours of delivery in order to qualify for a refund.